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Terms of Sales

Clause 1: Object
The general conditions of sale described below detail the rights and obligations of the company Cayol Faustine TERRE SAUVAGE and its customer in the context of the online sale of ceramic goods. Any service performed by the company Cayol Faustine TERRE SAUVAGE therefore implies the buyer's unreserved acceptance of these general conditions of sale.

Clause no. 2: Prices/orders
The prices of the goods sold are those in effect on the day the order is taken. They are denominated in euros and calculated excluding taxes. The placing of an order by a buyer entails on his part the total acceptance of the general conditions of sale.
Orders are placed through the online store
Any payment by the customer constitutes a firm and final order. The company Cayol Faustine TERRE SAUVAGE grants itself the right to modify its prices at any time. However, it undertakes to invoice the goods ordered at the prices indicated when the order is registered.

Clause 3: Discount
No discount will be granted in the event of early payment.

Clause n°4: Shipping time
Shipping time is usually 2-5 business days after receipt of payment. This time frame is indicative. A delay in dispatch cannot be considered as a reason for canceling the order, nor give rise to the payment of damages or late payment penalties. 
Cayol Faustine TERRE SAUVAGE undertakes to deliver the parts ordered as soon as possible. 
In order for these deadlines to be respected, the customer must ensure that he has communicated exact and complete information concerning the delivery address.

Clause no. 5: Methods of payment
The delivery is made by "La Poste" the shipping costs are specified before purchase.
The payment of orders is made   by :

- Bank card

- PayPal

Clause no. 6: Late payment
In the event of total or partial non-payment of the goods delivered on the day of receipt, the buyer must pay the company  Cayol Faustine TERRE SAUVAGE a late payment penalty equal to three times the legal interest rate. The rate of legal interest retained is that in force on the day of delivery of the goods.
This penalty is calculated on the amount including VAT of the amount remaining due, and runs from the due date of the price without any prior formal notice being necessary.
For any payment after the due date, a fixed indemnity of €40 will be applied to cover collection costs. Articles 441-6, I paragraph 12 and D. 441-5 of the Commercial Code.

Clause no. 7: Cancellation clause
If within fifteen days following the implementation of the "Late payment" clause, the buyer has not paid the sums remaining due, the sale will be automatically canceled and may give rise to the allocation of damages for the benefit of the company Cayol Faustine TERRE SAUVAGE.
In the event of non-payment, 48 hours after a formal notice remained unsuccessful, the sale will be terminated automatically and may give rise to the right to the allocation of damages for the benefit of the company Cayol Faustine TERRE SAUVAGE.

Clause no. 8: Retention of title clause
The Cayol Faustine TERRE SAUVAGE company retains ownership of the goods sold until full payment of the price, in principal and accessories. As such, if the buyer is the subject of a reorganization or a judicial liquidation, the company Cayol Faustine TERRE SAUVAGE reserves the right to claim, within the framework of the collective procedure, the goods sold and remained unpaid.

Clause n° 9: Delivery / Return or exchange of products
Delivery is made:
*  at the place indicated by the buyer
The delivery time indicated when registering the order is given for information only and is in no way guaranteed.

Consequently, any reasonable delay in the delivery of the products cannot give rise to the benefit of the buyer:
* the allocation of damages;
* the cancellation of the order.

The risk of transport is fully borne by the buyer. In the event of missing or damaged goods during transport, the buyer must make all the necessary reservations on the order form upon receipt of the said goods.

These reservations must also be confirmed in writing within five days of delivery, by registered mail AR.

The shipping costs are calculated from the weight of the parts and the packaging necessary for the constitution of your package.
Shipping costs are offered from 150 euros of purchase.

No return of products can take place without the prior agreement of the company Cayol Faustine TERRE SAUVAGE and is only possible within 15 days of the date of the order.


The shipping costs and risks of returns remain the responsibility of the customer. The refund of the product will be made once receipt and verification that the product has not been used or damaged.
For more information on delivery and returns, please contact me or 06 19 69 30 80

Clause no. 10: Force majeure
The responsibility of the company Cayol Faustine TERRE SAUVAGE cannot be implemented if the non-execution or the delay in the execution of one of its obligations described in the present general conditions of sale results from a case of force majeure. As such, force majeure means any external, unforeseeable and irresistible event within the meaning of article 1148 of the Civil Code.

Clause n° 11: Competent court
Any dispute relating to the interpretation and execution of these general conditions of sale is subject to French law.
Failing amicable resolution, the dispute will be brought before the Commercial Court of Marseille.

legal information

Under Article 6 of Law No. 2004-575 of June 21, 2004 on confidence in the digital economy, users of the site are informed of the identity of the various parties involved in its implementation. and its follow-up:

Owner  : Ceramic wild earth 
Publishing Manager  and webmaster  : CAYOL FAUSTINE –
The publication manager is a natural person or a legal person. 
Site host  : WIX

Use of the site  implies full acceptance of the general conditions of use described below. These conditions of use may be modified or supplemented at any time, users of the site  are therefore invited to consult them on a regular basis.
This site is normally accessible to users at any time. 
An interruption due to technical maintenance may however be decided by Terre Sauvage Ceramic, which will then endeavor to communicate to users before the dates and times of the intervention.
The website  is updated regularly by CAYOL FAUSTINE. In the same way, the legal notices can be modified at any time: they nevertheless impose themselves on the user who is invited to refer to them as often as possible in order to become acquainted with them.

The website  aims to provide information on all of the company's activities.
Terre sauvage strives to provide on the site  information as precise as possible. However, it cannot be held responsible for omissions, inaccuracies and deficiencies in the update, whether by itself or by the third party partners who provide it with this information.
All the information indicated on the site  are given for information only, and are subject to change. In addition, the information on the site  are not exhaustive. They are given subject to modifications having been made since they were put online.

The site uses JavaScript technology.
The website cannot be held responsible for material damage related to the use of the site. In addition, the user of the site agrees to access the site using recent equipment, not containing viruses and with an updated latest generation browser.
Terre Sauvage Céramique is the owner of the intellectual property rights or holds the rights of use on all the elements accessible on the site, in particular the texts, the photos, logo.
Any reproduction, representation, modification, publication, adaptation of all or part of the elements of the site, whatever the means or process used, is prohibited, except with the prior written authorization of Terre Sauvage Céramique.
Any unauthorized use of the site or any of the elements it contains will be considered as constituting an infringement and prosecuted in accordance with the provisions of articles L.335-2 and following of the Intellectual Property Code.
Terre sauvage ceramic is a trademark registered at the INPI 
Terre Sauvage Céramique cannot be held liable for direct or indirect damage caused to the user's equipment, when accessing the site, and resulting either from the use of equipment that does not meet the specifications indicated in point 4, either the appearance of a bug or an incompatibility. 
Terre Sauvage Céramique cannot also be held liable for consequential damages (such as loss of market or loss of opportunity) resulting from the use of the site
Interactive spaces (possibility to ask questions in the contact space) are available to users. Terre Sauvage Céramique reserves the right to delete, without prior notice, any content posted in this space that would contravene the legislation applicable in France, in particular the provisions relating to data protection. Where appropriate, Terre sauvage Ceramic also reserves the right to challenge the civil and/or criminal liability of the user, in particular in the event of a racist, abusive, defamatory or pornographic message, regardless of the medium used. (text, photography…).

Site navigation  is likely to cause the installation of cookie(s) on the user's computer. A cookie is a small file, which does not allow the identification of the user, but which records information relating to the navigation of a computer on a site. The data thus obtained are intended to facilitate subsequent navigation on the site, and are also intended to allow various measures of attendance.

Refusal to install a cookie may make it impossible to access certain services. However, the user can configure his computer as follows to refuse the installation of cookies:

Under Internet Explorer : tool tab (pictogram in the form of a cog at the top right) / internet options. Click on Privacy and choose Block all cookies. Validate on Ok.

Under Firefox : at the top of the browser window, click on the Firefox button, then go to the Options tab. Click on the Privacy tab.
Set the Retention rules to: use custom settings for history. Finally uncheck it to disable cookies.

Under Safari : Click at the top right of the browser on the menu icon (symbolized by a cog). Select Settings. Click Show advanced settings. In the section "  Privacy  click Content Settings. In the section "  Cookies  », you can block cookies.

In Chrome : Click at the top right of the browser on the menu icon (symbolized by three horizontal lines). Select Settings. Click Show advanced settings. In the section "  Privacy  », click on preferences. In the tab "  Privacy  », you can block cookies.
Any dispute in connection with the use of the site  is subject to French law. It is made exclusive attribution of jurisdiction to the competent courts of Marseille.

Privacy Policy

As part of its activity, the micro-enterprise "  Ceramic wild earth  », whose head office is located at 93 allée des gardenias 13420 gémenos, is required to collect and process information, some of which is qualified as "personal data".

"  Ceramic wild earth  » attaches great importance to respect for privacy, and only uses data in a responsible and confidential manner and for a specific purpose.

Personal data
On the website, there are 2 types of data likely to be collected:

Data transmitted directly
These data are those that you send us directly, via a contact form or by direct contact by email. The fields "first and last name", "company or organization" and "email" are mandatory in the contact form.

Data collected automatically
During your visits, once your consent has been given, we may collect “web analytics” type information relating to your browsing, the duration of your consultation, your IP address, your browser type and version. The technology used is the cookie.

Data usage
The data that you transmit to us directly is used for the purpose of contacting you again and/or in the context of the request that you make to us. "Web analytics" data is collected anonymously (by recording anonymous IP addresses) by Google Analytics, and allows us to measure the audience of our website, consultations and any errors in order to constantly improve the experience. users. These data are used by  Ceramic wild earth  », responsible for data processing, and will never be transferred to a third party or used for purposes other than those detailed above.
Legal basis
Personal data is collected only after mandatory consent of the user. This consent is validly collected (buttons and checkboxes), free, clear and unequivocal.

The duration of the conversation
The data will be saved for a maximum period of 3 years.

Here is the list of cookies used and their purpose:

Google Analytics cookies (exhaustive list): Web analytics

Allows you to remember the fact that you accept cookies so that you are not bothered on your next visit.

Your rights regarding personal data
You have the right to consult, request modification or deletion of all your personal data. You can also withdraw your consent to the processing of your data.


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